IT Care Plans
Choose the level of protection and support that fits your needs. The Essential IT Care plan includes monitoring and protection but does not include support time. The Advanced IT Care plan is for those who want me to respond using the included support hours whenever things come up. All plans include proactive security, updates, and monitoring, with options for hands-on support and full IT management.
| Feature |
Essential IT Care Protection + Monitoring |
Advanced IT Care Protection + Monitoring + Support |
|---|---|---|
| Price | $5.50 per device per month. | $270 per month plus $5.50 per device. Example: $270 + (8 devices × $5.50) = $314.00 per month |
| Business-grade antivirus | ✓ Included | ✓ Included |
| Automated updates | ✓ Included | ✓ Included |
| Monthly health reports | ✓ Included | ✓ Included |
| Email alerting | ✓ Included | ✓ Included |
| Alert response and remediation | Alerts are emailed to you | I respond to alerts |
| Remote session support | Not included | ✓ Included |
| Support hours | Can be purchased hourly or at a discount in prepaid blocks, as needed | 4 hours per month. Hours roll over if not used. Regularly $300.00 |
| Helpdesk support channels | Not included | Email, phone, text, Teams, Zoom, remote session, or on-site |
| Learn more | Essential IT Care details | Advanced IT Care details |
Additional Coverage Options
Recommended baseline protections for most people. I’ll help you choose what fits, set it up, show your team or household how to use them safely, and keep an eye on it.
| Password manager | Managed setup and ongoing support |
|---|---|
| 24x7 security monitoring and response | Endpoint protection with after-hours monitoring, investigation, and remediation |
| Backup | Managed backups for computers and cloud data (Microsoft 365 or Google) |
Based on number of users, devices, and coverage level.